It wasn’t even like they ran away from sedans this location only rents trucks! Would have been good to be aware of right before I had to drive to Birmingham and again with the biggest most gas inefficient vehicle over the highway.
They didn't have my car or truck for me at 6:00am when it had been reserved. They instructed me to sit and wait for 2 several hours due to the fact workers went home Ill. I went up coming doorway to Business and so they served me correct out.
I waited in line for 90 minutes to obtain a car. The car smelt of smoke. Drop off was simple, they appeared to be extra structured than the pick up men and women.
Not simply did they not provide the vehicle, they didn’t have ANY autos. The reality that you've got a reservation signifies practically nothing to them.
Pick up shuttle and lines have been horrendous. It glance two several hours from watching for the shuttle then ready in line to really get in the car. The car had stains and my closing receipt upon return was $150 over I had presently paid and was quoted upon booking.
The car also had a slight odor to it whenever we bought, not sure precisely what it absolutely was however it went absent about a day or two afterwards so it wasn’t way too poor. This evaluate is not really meant inside of a bashful way, it’s constructive opinions. Your customer support was wonderful as I explained and customer care goes a lot farther in my guide so for which i appreciate the company even so the cars and trucks could utilize a litter a lot more notice. Thank you
Often generally known as the "Airbnb of rental auto internet sites," Turo has undoubtedly caught on in towns through the U.S. and car hire rental even some Canadian provinces and the uk. In brief, Turo is usually a peer-to-peer automobile rental web site that will also be accessed and managed by way of an application.
Customer service originally was weak but the rest is the staff ended up terrific Specifically the dude at fall off
Double-Check out their hours on the corporation's Internet site to ensure they're open, since working several hours are inclined to vary by spot.
Clients might not rent a car or truck entirely While using the International Driver’s Permit. The Worldwide Driver’s Permit is actually a translation of the individual’s house country license and is not regarded as a license nor is it regarded as valid identification.
I was told within the counter that there were no cars out there and that I would have to return later on. Arriving at 2am, and becoming stranded in Atlanta is not really ideal. I will never make use of them again. Certainly ZERO communication and unprofessional. Usually do not Suggest!
All renters and extra motorists must be 21 or more mature. All renters must have a valid driver’s license and a major charge card or debit card of their identify.
We would have liked a big vehicle to accommodate 6 of us and luggage when checking out the Grand Canyon and Sedona. The vehicle rental experience was excellent as well as automobile was comfortable for all. Thanks Alamo!
I waited in line for a full hour, standing in keeping with thirty Others, to receive to the counter to rent my automobile. This was inexcusable. There were two customer support men and women behind the counter and it took about 10 comprehensive minutes for each person to take a look at a car. This was following several several hours of travel and I used to be nervous to obtain out with the airport and to my condo from the Phoenix region.